All-Access FAQ

What are the All-Access Pass and Piano Access Pass?

The Piano Access Pass is all of the piano courses offered at Open Studio, including the Jazz Piano Method

The All-Access Pass gives you everything in the Piano Access Pass, plus all of the other instruments (guitar, drums, trumpet, vocals, bass, vibraphone) 

Both are great opportunities for you to see which course is the best fit for you. 

The Jazz Piano Method is only available with one of these passes.

Will I get access to all courses that are released after I purchase an All-Access Pass?

Yes! You will get access to all available courses and new courses that are released after you purchase an All-Access Pass.

What is the difference between the All-Access Pass and purchasing a Single Course?

The All-Access Pass is a great way for you to check out all of the courses to find the perfect fit for your skill level and interest without paying for a full course. You pay with a recurring monthly (or yearly) payment. When you choose to purchase as Single Course, you have access to that one course for lifetime and you get some added benefit of having streaming access to the course forever without paying any more.

What if I want to get a Single Course too?

Great idea. One of the benefits to the All-Access Pass membership is you can essentially sample all of the courses. If there is a course you want to have forever, simply purchase the Single Course option. 

Can I upgrade from a monthly All-Access Pass to a yearly one and save money?

You bet! Just sent follow these steps. 

  1. Log in
  2. Click on your avatar icon on the upper right corner
  3. Click on Billing
  4. Click "Change your membership plan"

That's it!

Will I get automatically charged?

You will be charged on the date of your initial subscription, and then automatically charged either monthly or annually for your All-Access Pass or Jazz Piano Method.

Is there a limit to how many courses I can access with an All-Access Pass?

No! With the All-Access Pass, you’ll have access to all courses until you cancel.

Is there a limit to how many times I can watch a course?

You can watch every course as many times as you'd like as long as your All-Access Pass subscription is active.

Can I still access courses that I purchased individually? 

You’ll continue to have unlimited access to every course you had purchased individually on your products list. You'll see these courses exclusively if your membership ever lapses.

Can I cancel automatic renewal of my All-Access Pass?

Yes! You can cancel anytime in the Billing section of your account settings menu in the top right corner of the screen when logged in.

When does my All-Access Pass expire?

Your All-Access Pass will expire when you cancel.

How can I renew my subscription to All-Access Pass?

You don’t have to do a thing! Your annual pass is set to automatically renew. 

How do I cancel my All-Access Pass?

  1. Log in
  2. Click on your avatar icon on the upper right corner
  3. Click on Billing
  4. Click "Cancel your membership plan"

If I cancel my Annual All-Access Pass subscription, do I get a refund for the rest of the term?

No. You are prepaying for year and will have continued access for the year if you cancel. Paying by the month would give you the ability to stop access on any given month, and stop your subscription payments.

Still need help? Contact Us Contact Us